How can we help?

Pick a topic below, or email a real person on our team.

Email supportWe usually reply within two business days.

Chrome extension

Site access, blocking, sync, and block lists.

Ask about this

Billing and Pro

Trials, renewals, and getting your purchase back.

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Account and data

Sign-in, syncing, privacy, and deleting your account.

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A few things worth knowing.

Why does Resin ask for Screen Time access?

Apple makes apps ask before they can block other apps. The apps you pick stay on your phone — Resin never sees your app list or your Screen Time history.

Why does Chrome ask for site access?

The add-on needs your OK once so it can block the sites you picked while you focus. It never reads your pages, forms, cookies, passwords, typing, or history. If you say no, focus still works — it just will not block sites in the browser.

Why does Chrome say protection needs setup?

Usually it means site access is off, Pro is not active, or the browser has not caught up yet. Open the popup, tap Retry sync, and Resin will turn on, keep checking, or tell you the one thing to fix.

How do I manage or cancel Pro?

Apple handles Pro. Open iPhone Settings → your name → Subscriptions to change or cancel it.

Can I delete my account?

Yes. Go to Account → Privacy and tap Delete Account. That will not cancel your Apple subscription, so cancel Pro in iPhone Settings too. Cannot get into the app? Email support@noteresin.com.

Have a privacy or security question?

We will never ask for your password, Apple ID, Google password, or the contents of your notes.

Read the privacy policy →